Try Again and Make Sure Your Bluetooth Headset Is Still Discoverable Error

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Endeavor the Get Help app!

If you lot run across problems trying to connect to a Bluetooth device, hither are some troubleshooting steps to try.

Before y'all start

Check these things before you start troubleshooting Bluetooth on your device:

Check your product information

If you're setting up a new device and Bluetooth is missing, check the product specifications to brand sure it has Bluetooth capabilities. Some devices don't have Bluetooth.

Brand sure Bluetooth is turned on

If you're using a laptop with a physical Bluetooth switch on the trunk, make sure it's switched on.

In Windows 11, there are two means to bank check if Bluetooth is turned on. Here'southward how:

• Check in the taskbar. Select the Network icon on the correct side of the taskbar, look for the Bluetooth quick setting, then selectBluetoothto plow it on. Yous'll encounter "Not connected" if your Windows 11 device isn't paired to whatsoever Bluetooth accessories.

• Cheque in Settings. Select theOutsetpush button, then enter settings. SelectSettings>Bluetooth & devices. Make sureBluetoothis turned on.

Note:When you plough Bluetooth on in Settings, the following bulletin appears immediately:
"Discoverable as <computer_name>"

Check your Bluetooth device

Make certain your Bluetooth device is turned on, is charged or has fresh batteries, and is in range of your PC. So, try the following:

• Turn off your Bluetooth device, await a few seconds, then turn it back on.

• Make certain your Bluetooth device is in range. If your Bluetooth device is unresponsive or sluggish, check to brand sure information technology's not also close to whatever other USB device that's plugged into a USB iii.0 port. Unshielded USB devices can sometimes interfere with Bluetooth connections.

Cheque your PC

On the PC you want to pair to:

• Make sure aeroplane fashion is off:Select the Network icon on the right side of the taskbar, so make certain theAeroplane modequick setting is turned off.

• Plough Bluetooth on and off:SelectShowtime, so type settings. SelectSettings>Bluetooth & devices. Plough offBluetooth, await a few seconds, then plow it dorsum on.

• Remove the Bluetooth device, and then add information technology again: SelectStart, and then enter settings. SelectSettings>Bluetooth & devices > Devices. InDevices, select More options (the iii vertical dots) for the Bluetooth device you lot're having problems connecting to, and then selectRemove device> Yes. To learn more nearly pairing your Bluetooth device once again, run into Connect a Bluetooth device.

When Bluetooth doesn't work or the Bluetooth icon is missing

Try these steps if your Bluetooth isn't working. Here are some other common problems:

• The Bluetooth icon is missing or Bluetooth tin't be turned on or off.

• Bluetooth doesn't piece of work after a Windows update is installed.

• Bluetooth doesn't work after you upgrade to Windows eleven from Windows x.

• Bluetooth doesn't appear in Device Manager, and there are no unknown devices listed.

To become started, select a heading to run across more info.

SelectStart, then enter settings. SelectSettings>Arrangement > Troubleshoot> Other troubleshooters. Adjacent to Bluetooth, selectRun and follow the instructions.

Open Troubleshoot settings

If y'all recently upgraded to Windows eleven or installed Windows 11 updates, the electric current commuter may have been designed for an before version of Windows. To automatically check for driver updates:

1. Select Search on the taskbar, search forDevice Director, and then selectDevice Managerfrom the list of results.

2. In Device Manager, selectBluetooth, and then select the Bluetooth adapter name, which may include the word "radio."

3. Printing and hold (or right-click) the Bluetooth adapter, and then selectUpdate driver >Search automatically for updated driver software. Follow the steps, then selectClose.

4. After installing the updated commuter, select theStartbutton, selectPower>Restart if you're prompted to restart, and then check whether that fixes the connection issue.

If Windows can't observe a new Bluetooth driver, visit the PC manufacturer's website and download the latest Bluetooth driver from there.

Important:An outdated or incompatible commuter is i of the about common causes of Bluetooth connectedness issues.

To manually install the Bluetooth commuter:

Become to your PC manufacturer'south website and download the latest driver. Then exercise 1 of the following:

• If you lot downloaded an executable (.exe) file, just double-click the file to run it and install the drivers. That should exist all you need to do.

• If you downloaded individual files, and at least ane file has an .inf file name extension and another has a .sys extension, do the following:

  1. Select Search on the taskbar, typeDevice Manager, and so selectDevice Manager from the list of results.

  2. In Device Director, selectBluetooth > the Bluetooth adapter name. (If information technology's non listed there, bank check inOther devices.)

  3. Press and hold (or right-click) the network adapter, so selectUpdate driver >Browse my figurer for drivers.

  4. SelectBrowse, select the location where the driver files are stored, and and so selectOK.

  5. SelectSide by side, and follow the steps to install the driver. When the installation is finished, selectClose.

  6. Afterwards you've updated the commuter, select theFirstpush, selectPower>Restart if you lot're prompted to restart, and bank check whether that fixes the connexion outcome.

If you don't run across the Bluetooth icon, but Bluetooth does appear in Device Manager, endeavour to uninstall the Bluetooth adapter, and then trigger an automatic reinstall. Here's how:

1. Select Search on the taskbar, enterdevice managing director, then selectDevice Directorfrom the results.

2. In Device Director, selectBluetooth. Press and concord (or right-click) the Bluetooth adapter name (which may include the word "radio"), and selectUninstall device > Uninstall.

3. SelectStart, so selectAbility>Shut downwardly.

4. After your device shuts down, wait a few seconds, and then turn information technology back on. Windows will effort to reinstall the driver.

5. If Windows doesn't reinstall the driver automatically, open Device Manager and selectAction >Browse for hardware changes.

Note: You may need to contact your PC or other hardware manufacturer to get the latest drivers for your Bluetooth adapter.

If these steps don't fix your Bluetooth problem, utilise Windows Feedback Hub to file a bug. This helps Microsoft make up one's mind the root crusade of the problem.

Include details most what you were doing or specific steps you lot were taking when the problem occurred. For example, if you started having Bluetooth problems after updating Windows or changing Windows versions, include this info.

Open Feedback Hub

Note:If your school or workplace manages your device and you don't see the Bluetooth icon, it may be disabled by your organization. Bank check with your Information technology support person.

Troubleshoot problems with Bluetooth accessories

If you can turn on Bluetooth but having problems pairing or using a Bluetooth accessory, try the following steps to effort to fix mutual problems with Bluetooth accessories.

Y'all should also cheque your Bluetooth device manufacturer'south website—especially if you have other Bluetooth devices that are working. The device manufacturer will probably accept more detailed, production-specific information and troubleshooting steps.

To get started, select a heading to run into more info.

• If you're prompted to enter a PIN to utilise your device, but you don't know the Pivot:

  • Cheque the device'due south documentation for a pivot, or look for ane on the device itself.

  • Endeavour0000or1234.

• If you're prompted to enter a Pivot, but you don't see a place to enter one on your PC'due south screen, type0000 on your Bluetooth keyboard and press Enter.

• Endeavor to remove the device, so pair it again. Your device might be paired, merely not connected—Bluetooth keyboards, mice, and pens connect only when necessary.
  To remove a Bluetooth device, select theOffset push, then enter settings. SelectSettings>Bluetooth & devices > Devices. InDevices, select More options (the three vertical dots) for the Bluetooth device that's paired but non working, so selectRemove device> Yes. After that, pair the device once again. For more info on pairing devices, see Connect a Bluetooth device.

If you're having problems connecting a Bluetooth sound device or hearing audio:

• Make sure the sound device is inside range of your PC.

• Make sure the audio is playing through the Bluetooth device. SelectBeginning, and then enter settings. SelectSettings>Arrangement>Sound. Select Choose where to play sound then select the Bluetooth device.

• If your Bluetooth device displays asPaired in Settings > Bluetooth & devices > Devices, merely you can't hear sound, make sure it'south connected. InDevices, select More options (the three vertical dots) next to the device, and and so selectConnect.

• Effort to remove the Bluetooth device, so pair it again. To remove a device, selectBeginning, then enter settings. SelectSettings>Bluetooth & devices > Devices. InDevices, select More options (the three vertical dots) for the Bluetooth device that'due south paired but not working, so selectRemove device> Yes. After that, pair the device again. For more info on pairing devices, meet Connect a Bluetooth device.

If your device is connected, just the sound quality is poor:

• Make sure the audio is playing through the Bluetooth device. SelectStart, then enter settings. SelectSettings>System>Sound. InChoose where to play sound, select the Bluetooth audio device.

• Suspension other things that might be using Bluetooth, such as file-sharing over Bluetooth. For more info, see Fix audio problems in Windows.

• Verify that stereo is selected for the Bluetooth device to ensure the best quality audio. To practice this:

  1. On the right side of the taskbar, clickBook, and then select Manage audio devices (>) to choose a playback device.

  2. Select the Bluetooth device, and make certain theStereo pick is selected. (The lower-audio quality choice isHands-Costless.)

  3. If stereo is not available as an pick, remove the device inSettings>Bluetooth & devices > Devices, so add the device again. So, bank check theVolumeconsole again to brand certain that stereo is selected.

File sharing

If you lot're having problems sharing files over Bluetooth:

• Try using nearby sharing. Learn more virtually nearby sharing

• Make certain Bluetooth is turned on for both the sending and receiving device. For more than info, see Share files over Bluetooth.

Note:Nearby sharing is bachelor on Windows 10 (version 1803 and afterward) and on Windows 11.

Phones

The Pin should appear on your phone screen or computer screen. Confirm that you lot're seeing the right Pin on both devices.

Motion controllers

For help troubleshooting problems with Bluetooth-connected motion controllers, come across Controllers in Windows Mixed Reality.

Fitness trackers

For aid troubleshooting problems with Bluetooth-connected fitness trackers, see your device manufacturer's instructions.

If yous've tried the steps in this article or don't meet a solution to the trouble, apply Windows Feedback Hub to file a issues. This helps Microsoft determine the root cause of the problem.

Include specific details about what you were doing when the trouble occurred. For example, if you started having Bluetooth bug afterward updating Windows or changing Windows versions, include this info.

Open Feedback Hub

Non finding what you need?

Effort the Go Help app!

If y'all run across problems trying to connect to a Bluetooth device, here are some troubleshooting steps to try.

Earlier you start

Bank check these things earlier you start troubleshooting Bluetooth on your device:

Check your product information

If you're setting upward a new device and Bluetooth is missing, check the product specifications to make sure information technology has Bluetooth capabilities. Some devices don't accept Bluetooth.

Make sure Bluetooth is turned on

If y'all're using a laptop with a physical Bluetooth switch on the torso, brand sure it's switched on.

In Windows 10, there are two ways to check if Bluetooth is turned on. Here'south how:

• Check in the taskbar. Select activity middle ( or ). If you don't see Bluetooth, select Expand to reveal Bluetooth , and so select Bluetoothto plow information technology on. You'll run across "Not connected" if your Windows 10 device isn't paired to any Bluetooth accessories.

• Bank check in Settings. Select Select the Offset  button, then select Settings  > Devices  > Bluetooth & other devices . Make sure Bluetooth is turned on.

Notes:

• When you plow Bluetooth on in Settings, the following message appears immediately:

• "Now discoverable equally <computer_name>"

Cheque your Bluetooth device

Make sure your device is turned on, is charged or has fresh batteries, and is in range of the PC you want to connect to. Then, endeavor the following:

• Plow off your Bluetooth device, wait a few seconds, then turn it back on.

• Make sure your Bluetooth device is in range. If your Bluetooth device is unresponsive or sluggish, check to make sure it'south not as well close to any other USB device that's plugged into a USB 3.0 port. Unshielded USB devices can sometimes interfere with Bluetooth connections.

Check your PC

On the PC yous want to pair to:

• Brand certain airplane mode is off: Select Start, then select Settings > Network & Internet  > Aeroplane mode . Make sure Airplane modeis turned off.

• Turn Bluetooth on and off: Select Start , then select Settings > Devices  > Bluetooth & other devices . Turn off Bluetooth, look a few seconds, and so turn information technology dorsum on.

• Remove the Bluetooth device, and so add it again: Select Start , and so select Settings > Devices  > Bluetooth & other devices .. In Bluetooth, select the device you're having problems connecting to, and then select Remove device > Yes. To larn more about pairing your Bluetooth device once more, see Connect a Bluetooth device.

When Bluetooth doesn't work or the Bluetooth icon is missing

Effort these steps if your Bluetooth isn't working. Hither are some other common problems:

• The Bluetooth icon is missing or Bluetooth can't be turned on or off.

• Bluetooth doesn't piece of work later a Windows 10 update is installed.

• Bluetooth doesn't work afterward you lot upgrade to Windows 10 from Windows 8.one or Windows seven.

• Bluetooth doesn't appear in Device Manager, and there are no unknown devices listed.

To get started, select a heading to run across more info.

Select Start , then select Settings > Update & Security  > Troubleshoot . InDiscover and fix other problems, select Bluetooth, and so select Run the troubleshooter and follow the instructions.

Open Troubleshoot settings

If you recently upgraded to Windows 10 or installed Windows x updates, the current driver may have been designed for an earlier version of Windows. To automatically check for driver updates:

1. In the search box on the taskbar, search forDevice Manager, and then select Device Manager from the listing of results.

2. In Device Manager, select Bluetooth, then select the Bluetooth adapter name, which may include the word "radio."

3. Press and hold (or right-click) the Bluetooth adapter, and so select Update commuter > Search automatically for updated driver software. Follow the steps, and so select Close.

4. After installing the updated driver, select the Start  button, select Power > Restart if you're prompted to restart, and then check whether that fixes the connectedness upshot.

If Windows can't detect a new Bluetooth driver, visit the PC manufacturer's website and download the latest Bluetooth driver from at that place.

Important:An outdated or incompatible commuter is one of the near common causes of Bluetooth connection problems.

To manually install the Bluetooth driver:

Get to your PC manufacturer'south website and download the latest driver. Then do one of the following:

• If y'all downloaded an executable (.exe) file, but double-click the file to run it and install the drivers. That should be all you demand to do.

• If y'all downloaded individual files, and at to the lowest degree ane file has an .inf file name extension and another has a .sys extension, practise the following:

  1. In the search box on the taskbar, blazon Device Manager, and and so select Device Manager from the list of results.

  2. In Device Manager, select Bluetooth > the Bluetooth adapter proper name. (If it's not listed at that place, cheque in Other devices.)

  3. Press and hold (or right-click) the network adapter, and then select Update driver > Browse my computer for driver software.

  4. Select Browse, select the location where the driver files are stored, and then select OK.

  5. Select Next, and follow the steps to install the driver. When the installation is finished, select Close.

  6. After y'all've updated the driver, select the Outset  button, select Power > Restart if you're prompted to restart, and cheque whether that fixes the connection result.

If you don't run into the Bluetooth icon, but Bluetooth does appear in Device Manager, try to uninstall the Bluetooth adapter and trigger an automatic reinstall. Here's how:

1. In the search box on the taskbar, enterdevice manager, so select Device Manager from the results.

2. In Device Manager, selectBluetooth. Press and hold (or right-click) the Bluetooth adapter proper noun (which may include the give-and-take "radio"), and selectUninstall device.

3. Select Start , so select Ability > Shut down .

4. After your device shuts down, wait a few seconds, then turn it dorsum on. Windows will try to reinstall the driver.

5. If Windows doesn't reinstall the driver automatically, open up Device Manager and selectActiveness >Browse for hardware changes.

Note:Yous may need to contact your PC or other hardware manufacturer to obtain the latest drivers for your Bluetooth adapter.

If these methods don't fix your Bluetooth problem, use Windows Feedback Hub to file a bug. This helps Microsoft determine the root cause of this issue.

Include details virtually what you were doing or specific steps you lot were taking when the bug occurred. For example, if you started having Bluetooth problems after updating Windows or irresolute Windows versions, include this data.

Open Feedback Hub

Annotation:If your schoolhouse or workplace manages your device and y'all don't see the Bluetooth icon, it may be disabled by your organization. Bank check with your organisation administrator.

Troubleshoot problems with Bluetooth accessories

If you can turn on Bluetooth but are having bug pairing or using a Bluetooth accessory, use the following methods for troubleshooting common problems with Bluetooth accessories.

You should likewise check your device manufacturer's website, specially if you lot have other Bluetooth devices that are working. The device manufacturer will probably take more than detailed, product-specific information and troubleshooting steps.

To get started, select a heading to see more than info.

• If you're prompted to enter a PIN to apply your device, but yous don't know the Pin:

  • Check the device'southward documentation for a pin, or expect for i on the device itself.

  • Effort 0000 or 1234.

• If you're prompted to enter a PIN, merely you don't see a place to enter one on your PC's screen, type 0000 on your Bluetooth keyboard and press Enter.

• Try to remove the device, so pair it again. Your device might be paired, but not connected—Bluetooth keyboards, mice, and pens connect only when necessary.
  To remove a Bluetooth device, select Beginning  button, and so select Settings > Devices  > Bluetooth & other devices . Select the Bluetooth device that'south paired simply non working, and then select Remove device > Aye. Later that, pair the device over again. For more info on pairing devices, see Connect a Bluetooth device.

If you're having problems connecting a Bluetooth audio device or hearing audio:

• Make sure the sound device is inside range of your PC.

• Make sure the sound is playing through the Bluetooth device. Select Beginning , then select Settings > Organization  > Sound . InCull your output device, select the Bluetooth device.

• If your device displays as Paired only you can't hear audio, make sure it'south connected. Select Beginning , so select Settings > Devices  > Bluetooth & other devices . InBluetooth, select the device, and then select Connect.

• Endeavor unpairing, then re-pairing, the device. To unpair a device, select Start , so select Settings > Devices  > Bluetooth & other devices . Select the Bluetooth device that's paired simply not working, then select Remove device > Yeah. After that, pair the device again. For more than info on pairing devices, see Connect a Bluetooth device.

If your device is connected, just the audio quality is poor:

• Make sure the audio is playing through the Bluetooth device. Select Start , then select Settings > Arrangement  > Sound . InCull your output device, select the Bluetooth audio device.

• Pause other things that might be using Bluetooth, such as file-sharing over Bluetooth. For more info, see Fix sound problems in Windows.

• Verify that stereo is selected for the Bluetooth device in guild to ensure the best quality sound. To practice this:

  1. On the correct side of the taskbar, click Book  and and then select the chevron icon to choose a playback device.

  2. Select the Bluetooth device, and make sure the Stereo option is selected. (The lower-sound quality option is Hands-Costless.)
     

  3. If stereo is not available as an option, remove the device in Settings  > Devices  > Bluetooth & other devices  so re-add together the device. Then, check the Volume  panel once more to make sure that stereo is selected.

If your Bluetooth book controls no longer work after you install a Windows update, follow these steps.

Warning:Serious bug might occur if yous modify the registry incorrectly. For added protection, back upwards the registry before attempting to modify it.

1. Make certain you've installed the latest updates from Windows Update. (A solution for this issue was included in the October 24, 2018—KB4462933 (OS Build 17134.376) update for Windows 10 version 1803.)

   To cheque for updates, select First , and then go toSettings  >Update & security  >Windows Update  >Check for updates.

2. Manually disable the Absolute Volume feature by making a alter in the registry. To practise this, selectOutset and typecmd. Right-clickCommand Prompt in the Search results and selectRun as administrator.

3. In the Command Prompt window, type the following command:

   reg add HKLM\Arrangement\ControlSet001\Control\Bluetooth\Sound\AVRCP\CT /v DisableAbsoluteVolume /t REG_DWORD /d one /f

   You may need to restart Windows for the registry change to take effect.

   Notes:

   • To re-enable the Absolute Volume feature, type the following command in the Control Prompt window:

   • reg add HKLM\Arrangement\ControlSet001\Control\Bluetooth\Audio\AVRCP\CT /v DisableAbsoluteVolume /t REG_DWORD /d 0 /f

File sharing

If you're having problems sharing files over Bluetooth:

• Attempt using nearby sharing. Learn more most nearby sharing

• Make sure Bluetooth is turned on for both the sending and receiving device. For more than info, see Share files over Bluetooth.

Note:Nearby sharing is merely available on Windows ten, version 1803 and later.

Phones

The Pivot should appear on your phone screen or estimator screen. Confirm that yous're seeing the right Pin on both devices.

Motion controllers

For assistance troubleshooting problems with Bluetooth-connected motility controllers, see Controllers in Windows Mixed Reality.

Fitness trackers

For help troubleshooting issues with Bluetooth-continued fitness trackers, see your device manufacturer's instructions.

If you've tried the steps in this article or don't see a solution to the problem, use Windows Feedback Hub to file a bug. This helps Microsoft determine the root cause of this consequence.

Include specific details about what you were doing when the bug occurred. For example, if y'all started having Bluetooth problems after updating Windows or changing Windows versions, include this data.

Open Feedback Hub

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Source: https://support.microsoft.com/en-us/windows/fix-bluetooth-problems-in-windows-723e092f-03fa-858b-5c80-131ec3fba75c

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